SHIPPING: Orders placed after 3:00pm EST will be processed the following business day. Orders placed on the weekend will be processed the following Monday afternoon.
Please note: If your package is lost or damaged in transit a new package will be shipped to you at no additional cost. If lost in transit your package can only be reshipped and not refunded.
REFUNDS AND EXCHANGES: Your purchase is eligible for a full refund within 30 days of confirmed receipt. To complete your return a proof of purchase receipt is required, your item must be unused and in it's original packaging. If your item was a gift, the gift giver will receive the refund. Once your return is received and inspected you will be refunded by your original form of payment within 14 business days. If your item is damaged or defective upon receipt, we will ship you a replacement item at no cost to you.
LATE OR MISSING REFUNDS: If you do not receive your refund in a timely manner please contact us at email@example.com.
CORPORATE OFFICE ADDRESS: 732 NW 19th Avenue, Portland, OR 97209
Please Note: Returns cannot be processed and refunded at the corporate office, to initiate a product return please email firstname.lastname@example.org.